Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Guarantee

  • Our crew of professionals will try their best to answer to your advice needs within less than 1 hour. If, however, the trouble you have encountered needs assistance from the Admin =Department,= we’ll address the ticket to the person on duty and will post a reply to notify you.

  • Top quality support service

  • Professional Customer Assist Service

  • We will offer you 24x7x365 client assistance through a turbo–fast ticketing program incorporated into your Control Panel. You can contact us at any time about any of the applications that come installed in advance on the virtual server, which include the selected OS, the server administration panel and our in–house created Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each part of the Hosting Control Panel that comes with no charge with your VPS offers a built–in knowledge base. You will see a group of exhaustive how–to articles and an array of step–by–step video training materials that present all the standard web site control duties. You can use them by pressing the Help or Video buttons in the right side of each Control Panel section.