Q: What exactly does web site migration mean and what does it include?
A: The website migration service available at Hit Giant Hosting is absolutely free and consists of moving all your website files, databases and e–mails from your present provider to your brand new web hosting account with us. We will also update all the configuration settings necessary for your sites to be fully operational on our ultramodern cloud hosting platform.Our technicians are fully capable of moving any sort of website. With years of practical experience in this field, they are experts in the inner workings of our cloud hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, transferring a custom app with numerous custom libraries is as elementary as transferring a simple WordPress–based blog.
Q: How much time will the website migration process take?
A: While we cannot give you a precise time interval, since there are lots of factors, among them the size of the web files and databases, the physical location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll try our best to transfer your site within 48h, and in some cases – within 24h (when the content is not very large).
Q: My privacy is essential for me. What info do you need?
A: Yep. We’ll need to have the name of the website that you wish us to transfer. We will also require a means to log into your old web hosting account so that we can get the files associated with your website.
Q: My old hosting account has sensitive data inside. How can I trust you?
Q: What about downtime? Will my site be offline?
A: While we migrate your website, it will be available both in your web hosting account with us and in your account with your old web hosting provider. When the migration is done, we will make certain that everything is functioning properly and that the integrity of your data is not jeopardized before informing you that the migration is completed. Then we will explain to you how to transfer the domain to your web hosting account with us and how to change your DNS records.
Q: Will my current web hosting provider have to do anything?
A: Nah. We will never touch base with your hosting provider about anything. They will not be aware of the web site transfer either.
Q: Does it make any difference what platform my present provider is using?
A: Yes. We support all conventional Linux–driven hosting platforms. We do not support Windows–driven web hosting platforms, because we do not provide Windows web hosting solutions ourselves.Additionally, we don’t support proprietary web site creation and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.