When you obtain your own web server, you'll have more flexibility on what you'll be able to install and run compared to a shared hosting account. With a shared service, you've got access just to your own account, thus you aren't able to install server-side software. Although this is not an issue for most script-driven apps, there are a few that have certain requirements and need specific software to be present on the web server either for some additional features or for them to work at all. In case you have practical knowledge, you will not have any difficulties to run the machine, but if you do not, you may simply not have the skills to manage everything and use the script apps that you want. If that's the case, you'll be able to use our Installation & Troubleshooting upgrade, which means that our system admins can set up everything for you and help you with any problems that you might face.

Installation and Troubleshooting in VPS Servers

The upgrade is obtainable with all VPS server solutions that we offer and you could add it either during the signup or at any time later on through your billing CP. It comes with one hour of custom work on your web server, so our admins could aid you with software installation or setup. They'll also troubleshoot any piece of software that you have already installed if it doesn't work correctly, so you'll not have to waste time to figure out what is wrong as they can assist you in a very quick and skilled way. Because this is a one-time upgrade, you'll be able to get it just when you need it and if a particular task takes less time, the rest of the minutes will be available for the future and won't be reset in the end of the month. This upgrade is useful if you are unable to do something on your own or in case you have our Managed Services upgrade, but the half an hour of custom work it includes are not enough for a certain task.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our Linux dedicated web hosting plans and provided you add it, our expert administrators can assist you with anything on your hosting server. For example installing any third-party software that you may want to use on the machine and troubleshooting any script that operates badly or doesn't run at all. Our upgrade features 60 minutes of work and in the event that a specific task is not very time-consuming, we will add the remaining time to your account. You shall be able to discover how many minutes are left inside your billing CP and use them whenever you require help again. The Installation & Troubleshooting upgrade could be ordered at any time, so if you need something to be installed in the very beginning, you can add it to your order during the sign up process, while if you require help later on, you could add it from the server billing area. Thirty minutes of custom work are included in our Managed Services pack too, but if you need additional work to be carried out on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications shall be installed and set up in the best feasible way.