1 hour ticket response
We are devoted to supplying a rapid and appropriate response to every support ticket submitted by a customer. Our experienced technical support team members will examine your query and will think of the most efficient option. We offer a 1–hour response time guarantee for all tickets. As a matter of fact, our average technical support ticket response time has proved to be twenty minutes.
An Excellent Customer Service
Each member of our client support staff has lots of years of experience in the shared web hosting plans market and almost all of them have worked for us for at least five years. They are all prepared to reply to all your queries in the most professional way possible.
An Easy–to–Navigate Help Section
In the Hosting Control Panel you’ll find an intuitive Help Center section where you can find quick suggestions on how to use our hosting services. You can see the answers to your questions in our F.A.Q. archive, find more details in the web hosting account management articles or check out our how–to video tutorials.
